Play Smart. Stay in Control. 339 bet Responsible Gaming

1 Age Restriction — 18+ Only

339 bet operates strictly as an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, place a bet, or play any casino game on 339-bet.net. This is not merely a policy preference — it is a fundamental safeguard to protect young people from the potential harms associated with gambling.

During the account registration process, every applicant is required to confirm that they are 18 years of age or older. 339 bet reserves the right to request documentary proof of age at any point. Where an age verification check is initiated, the account will be restricted from making withdrawals until the check is successfully completed. If it is established that a player is under 18, the account will be immediately and permanently closed, all funds will be returned, and any winnings generated during the period of underage play will be forfeited.

Protecting minors in your household: If you share a device with children or young people, we strongly encourage you to use device-level parental controls or dedicated internet filtering software to prevent minors from accessing online gambling sites. Do not share your 339 bet account login credentials with anyone. Log out of your account whenever you leave your device unattended. If you suspect that a minor has accessed your 339 bet account, contact our support team immediately so that we can take protective action on your account.

2 Deposit Limits

One of the most effective tools for maintaining control over your gambling spend is setting a deposit limit on your 339 bet account. A deposit limit caps the total amount of money you can add to your account over a defined period — daily, weekly, or monthly. Once you reach your chosen limit, no further deposits will be accepted until the limit period resets or until you request a change.

Setting a deposit limit at 339 bet is straightforward. Log in to your account, navigate to the Responsible Gaming section of your account settings, select "Deposit Limits", and enter the maximum amount in Bangladeshi Taka (৳) that you are comfortable depositing in your chosen time period. The limit takes effect immediately. You can deposit via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — and your deposit limit applies uniformly across all payment methods.

Changing your deposit limit: You may request to decrease your deposit limit at any time, and the reduction takes effect immediately. Requests to increase a deposit limit are subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This delay is intentional — it gives you time to reconsider whether an increase genuinely aligns with your financial situation and gaming goals. We will send you an email reminder before any limit increase goes live, giving you the opportunity to cancel the request.

• Daily Deposit Limit: Caps your total deposits within any single 24-hour period.
• Weekly Deposit Limit: Caps your total deposits across any rolling 7-day window.
• Monthly Deposit Limit: Caps your total deposits across any rolling 30-day window.

3 Time-Out Feature

A time-out is a short-term account suspension that gives you a temporary break from gambling on 339 bet. It is the right tool to use when you feel that your play has become more frequent than you intended, when you want to step back and reassess your habits, or when life circumstances mean that gambling is not a healthy activity for you right now.

When a time-out is active on your 339 bet account, you will not be able to log in, make deposits, or place any bets. Any pending withdrawal requests will still be processed normally during the time-out period. Your account and its history are preserved and will be fully accessible again once the time-out expires — unless you choose to extend it or convert it to a full self-exclusion.

Available time-out durations at 339 bet:

• 24 hours
• 7 days (one week)
• 30 days (one month)
• 90 days (three months)
• Custom duration (up to 6 months)

To activate a time-out, go to the Responsible Gaming section of your account settings and select "Take a Break". Choose your preferred duration, confirm your selection, and the time-out will be applied instantly. You can also request a time-out by contacting our 24/7 live chat support team — simply state that you wish to take a break, specify the duration, and our team will apply it to your account immediately.

Once a time-out is active, it cannot be cancelled or shortened before the chosen period expires. This is a deliberate feature: the purpose of a time-out is to create genuine distance between you and gambling, not a brief pause that can be reversed on impulse. If you need to extend an active time-out, contact our support team and they will process the extension without question.

4 Self-Exclusion

Self-exclusion is 339 bet's most powerful responsible gaming tool. Unlike a time-out, self-exclusion is a long-term commitment designed for players who have identified that gambling is causing — or risks causing — significant harm to their wellbeing, finances, relationships, or professional life. If you recognise yourself in that description, self-exclusion is the right choice, and 339 bet will support your decision without question or judgment.

When you self-exclude from 339 bet, your account is permanently deactivated for the duration of the exclusion period. You will not be able to log in, deposit, or play. Any remaining balance in your account at the time of self-exclusion will be returned to you via your last-used withdrawal method. You will be removed from our marketing lists immediately, so you will not receive any promotional emails, SMS messages, or bonus offers during your exclusion period.

Self-exclusion durations available:

• 6 months — minimum self-exclusion period
• 1 year
• 2 years
• 5 years
• Permanent / Lifetime — cannot be reversed

To initiate self-exclusion, contact our 24/7 support team via live chat and request self-exclusion. State your preferred duration clearly. Our team will process your request within one hour of receipt and confirm activation by email. You may also initiate self-exclusion directly through the Responsible Gaming section of your account settings.

Reactivating your account after self-exclusion: At the end of a non-permanent self-exclusion period, your account will not be automatically reactivated. You must contact our support team and make an affirmative request to reopen the account. Our team will apply a 24-hour reflection period before processing any reactivation request. Permanent self-exclusion cannot be reversed under any circumstances.

If you feel that gambling is becoming a problem — whether for yourself or for someone you care about — please do not wait before reaching out for help. Problem gambling is a recognised health concern, and effective support is available. 339 bet actively encourages any player who is struggling to seek professional assistance alongside using the in-platform tools described on this page.

Contacting 339 bet directly: Our 24/7 support team can apply responsible gaming restrictions to your account immediately — deposit limits, time-outs, and self-exclusion can all be activated within minutes of your request. Contact us via live chat on 339-bet.net or by emailing (plain text) support@339-bet.net with the subject line "Responsible Gaming Request".

Talking to someone you trust: Sometimes the most important first step is simply talking to a family member, friend, or religious counsellor about how gambling has been affecting you. Many players in Bangladesh find support through community and family networks. You do not need to face this alone.

Professional support organisations: We encourage players experiencing gambling-related difficulties to seek guidance from qualified mental health and addiction support professionals operating in Bangladesh. A general practitioner (GP) or community health worker in your city — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere — can direct you to appropriate local counselling services.